Skip to content

Privacy Policy

New Canaan CARES abides by the Better Business Bureau (BBB) standards of  accountability.  The following is New Canaan CARES’ online privacy policy, which governs personal information gathered on our internet site.

NEW CANAAN CARES’ COMMITMENT TO ONLINE SECURITY – Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. New Canaan CARES encrypts billing information wherever we request it. All New Canaan CARES agents and contractors with access to personal information obtained on the New Canaan CARES web site are also bound to adhere to this policy as part of their contract with New Canaan CARES.

For credit card transactions, New Canaan CARES adds security by using Secure Sockets  Layer (SSL) technology. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others  from accessing your private information in between. So, when using an SSL capable browser, shopping on New Canaan CARES website is the safest kind of transaction possible with a credit card.

PERSONAL INFORMATION THAT NEW CANAAN CARES MAY COLLECT ONLINE – New Canaan CARES collects personal information online, including names, postal and email addresses, phone and fax numbers, billing information, and complaint information.  New Canaan CARES does not knowingly collect or maintain any personal information from children under the age of 18. In addition, no part of our site is designed with the purpose of attracting any person under age 18.


Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails, handle your  complaints, and process donations and requests related to our program. Our research may lead to the publication of aggregate demographic data but will not result in the reporting or publication of any personal information provided to us. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a mailing list to receive information about other New Canaan CARES programs and services and about ways to support New Canaan CARES. This election box only appears in places where the department collecting personal information  maintains such lists. At any time, you can add or remove your name from a New Canaan CARES list by contacting us at

HOW YOUR INFORMATION MAY BE SHARED – All donor information is strictly confidential and is never shared with other sources.

Help Us Keep Your Personal Information Accurate – If your personal information changes or you would like to review the personal information we may have on file,  please email us with the new information or your review request

at Let us also know what led to your submission of personal information so we may efficiently locate your information.

COMPUTER TRACKING AND COOKIES – Our websites are not set up to track,  collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others,  but again, the statistics contain no personal information and cannot be used to gather such information. No personal information is collected.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. New Canaan CARES uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the New Canaan CARES  website if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

LINKS – The New Canaan CARES website contains links to other websites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those websites.


If you have a complaint about New Canaan CARES compliance with this privacy policy, you  may contact us at

–revised August 19, 2020